Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values

Tasks

• Recommend purchase of storage equipment, and design area layout to locate equipment in space available.

• Design, evaluate, recommend, and approve changes of forms and reports.

• Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

• Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.

• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.

• Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.

• Review forms and reports, and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.

• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.

• Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.

• Analyze data gathered and develop solutions or alternative methods of proceeding.

Back to top

Job Zone

• Name: Job Zone Four: Considerable Preparation Needed

• Experience: A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

• Education: Most of these occupations require a four - year bachelor's degree, but some do not.

• Job training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

• Examples: Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, human resource managers, computer programmers, teachers, chemists, and police detectives.

• Svp range: (7.0 to < 8.0)

Back to top

Knowledge

Browse Knowledge

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Clerical
  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Personnel and Human Resources
  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Sales and Marketing
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Economics and Accounting
  Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Psychology
  Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Back to top

Skills

Browse Skills

• Judgment and Decision Making
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Monitoring
  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Coordination
  Adjusting actions in relation to others' actions.

• Reading Comprehension
  Understanding written sentences and paragraphs in work related documents.

• Operations Analysis
  Analyzing needs and product requirements to create a design.

• Systems Evaluation
  Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Quality Control Analysis
  Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

• Instructing
  Teaching others how to do something.

• Active Learning
  Understanding the implications of new information for both current and future problem-solving and decision-making.

Back to top

Abilities

Browse Abilities

• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Written Comprehension
  The ability to read and understand information and ideas presented in writing.

• Written Expression
  The ability to communicate information and ideas in writing so others will understand.

• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.

• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Near Vision
  The ability to see details at close range (within a few feet of the observer).

• Information Ordering
  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Fluency of Ideas
  The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Back to top

Work Activities

Browse Work Activities

• Establishing and Maintaining Interpersonal Relationships
  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Organizing, Planning, and Prioritizing Work
  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Processing Information
  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

• Updating and Using Relevant Knowledge
  Keeping up-to-date technically and applying new knowledge to your job.

• Getting Information
  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Communicating with Supervisors, Peers, or Subordinates
  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Resolving Conflicts and Negotiating with Others
  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Making Decisions and Solving Problems
  Analyzing information and evaluating results to choose the best solution and solve problems.

• Monitor Processes, Materials, or Surroundings
  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

• Analyzing Data or Information
  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Back to top

Work Context

• Telephone
  How often do you have telephone conversations in this job?

• Electronic Mail
  How often do you use electronic mail in this job?

• Face-to-Face Discussions
  How often do you have to have face-to-face discussions with individuals or teams in this job?

• Indoors, Environmentally Controlled
  How often does this job require working indoors in environmentally controlled conditions?

• Contact With Others
  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

• Structured versus Unstructured Work
  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

• Freedom to Make Decisions
  How much decision making freedom, without supervision, does the job offer?

• Work With Work Group or Team
  How important is it to work with others in a group or team in this job?

• Impact of Decisions on Co-workers or Company Results
  How do the decisions an employee makes impact the results of co-workers, clients or the company?

• Letters and Memos
  How often does the job require written letters and memos?

Back to top

Interests

Browse Interests

• Investigative
  Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

• Enterprising
  Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

• Conventional
  Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

• Social
  Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

• Realistic
  Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

• Artistic
  Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Back to top

Work Styles

• Dependability
  Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Adaptability/Flexibility
  Job requires being open to change (positive or negative) and to considerable variety in the workplace.

• Cooperation
  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Stress Tolerance
  Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Integrity
  Job requires being honest and ethical.

• Concern for Others
  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

• Leadership
  Job requires a willingness to lead, take charge, and offer opinions and direction.

• Persistence
  Job requires persistence in the face of obstacles.

• Analytical Thinking
  Job requires analyzing information and using logic to address work-related issues and problems.

• Initiative
  Job requires a willingness to take on responsibilities and challenges.

Back to top

Work Values

Browse Work Values

• Achievement
  Workers on this job get a feeling of accomplishment.

• Working Conditions
  Workers on this job have good working conditions.

• Creativity
  Workers on this job try out their own ideas.

• Achievement-Mean Extent
  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Ability Utilization
  Workers on this job make use of their individual abilities.

• Compensation
  Workers on this job are paid well in comparison with other workers.

• Independence-Mean Extent
  Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Autonomy
  Workers on this job plan their work with little supervision.

• Social Status
  Workers on this job are looked up to by others in their company and their community.

• Responsibility
  Workers on this job make decisions on their own.

Back to top