Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values

Tasks

• Participate in the recruitment of employees through job fairs, career days, and advertising plans.

• Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, and to explain expectations for future contacts.

• Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.

• Act as liaisons between minority placement agencies and employers, or between job search committees and other equal opportunity administrators.

• Verify that all job descriptions are submitted for review and approval, and that descriptions meet regulatory standards.

• Conduct surveys and evaluate findings in order to determine if systematic discrimination exists.

• Provide information, technical assistance, and training to supervisors, managers, and employees on topics such as employee supervision, hiring, grievance procedures, and staff development.

• Counsel newly hired members of minority and disadvantaged groups, informing them about details of civil rights laws.

• Review company contracts to determine actions required to meet governmental equal opportunity provisions.

• Develop guidelines for non-discriminatory employment practices, and monitor their implementation and impact.

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Job Zone

• Name: Job Zone Four: Considerable Preparation Needed

• Experience: A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

• Education: Most of these occupations require a four - year bachelor's degree, but some do not.

• Job training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

• Examples: Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, human resource managers, computer programmers, teachers, chemists, and police detectives.

• Svp range: (7.0 to < 8.0)

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Knowledge

Browse Knowledge

• English Language
  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service
  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Clerical
  Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Law and Government
  Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Personnel and Human Resources
  Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Education and Training
  Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Administration and Management
  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Computers and Electronics
  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Psychology
  Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Mathematics
  Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

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Skills

Browse Skills

• Active Listening
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Persuasion
  Persuading others to change their minds or behavior.

• Reading Comprehension
  Understanding written sentences and paragraphs in work related documents.

• Social Perceptiveness
  Being aware of others' reactions and understanding why they react as they do.

• Critical Thinking
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Negotiation
  Bringing others together and trying to reconcile differences.

• Writing
  Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking
  Talking to others to convey information effectively.

• Complex Problem Solving
  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Judgment and Decision Making
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.

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Abilities

Browse Abilities

• Oral Comprehension
  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression
  The ability to communicate information and ideas in speaking so others will understand.

• Written Expression
  The ability to communicate information and ideas in writing so others will understand.

• Written Comprehension
  The ability to read and understand information and ideas presented in writing.

• Deductive Reasoning
  The ability to apply general rules to specific problems to produce answers that make sense.

• Problem Sensitivity
  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Near Vision
  The ability to see details at close range (within a few feet of the observer).

• Fluency of Ideas
  The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

• Speech Recognition
  The ability to identify and understand the speech of another person.

• Inductive Reasoning
  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

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Work Activities

Browse Work Activities

• Resolving Conflicts and Negotiating with Others
  Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Getting Information
  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Identifying Objects, Actions, and Events
  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

• Organizing, Planning, and Prioritizing Work
  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Communicating with Persons Outside Organization
  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Establishing and Maintaining Interpersonal Relationships
  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Evaluating Information to Determine Compliance with Standards
  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Making Decisions and Solving Problems
  Analyzing information and evaluating results to choose the best solution and solve problems.

• Communicating with Supervisors, Peers, or Subordinates
  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Processing Information
  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

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Work Context

• Contact With Others
  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

• Frequency of Decision Making
  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

• Telephone
  How often do you have telephone conversations in this job?

• Indoors, Environmentally Controlled
  How often does this job require working indoors in environmentally controlled conditions?

• Letters and Memos
  How often does the job require written letters and memos?

• Deal With External Customers
  How important is it to work with external customers or the public in this job?

• Electronic Mail
  How often do you use electronic mail in this job?

• Deal With Unpleasant or Angry People
  How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

• Spend Time Sitting
  How much does this job require sitting?

• Frequency of Conflict Situations
  How often are there conflict situations the employee has to face in this job?

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Interests

Browse Interests

• Social
  Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

• Enterprising
  Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

• Conventional
  Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

• Investigative
  Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

• Artistic
  Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

• Realistic
  Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

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Work Styles

• Integrity
  Job requires being honest and ethical.

• Self Control
  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Cooperation
  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

• Dependability
  Job requires being reliable, responsible, and dependable, and fulfilling obligations.

• Stress Tolerance
  Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Concern for Others
  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

• Attention to Detail
  Job requires being careful about detail and thorough in completing work tasks.

• Independence
  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

• Adaptability/Flexibility
  Job requires being open to change (positive or negative) and to considerable variety in the workplace.

• Analytical Thinking
  Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values

Browse Work Values

• Working Conditions
  Workers on this job have good working conditions.

• Company Policies and Practices
  Workers on this job are treated fairly by the company.

• Achievement
  Workers on this job get a feeling of accomplishment.

• Supervision, Human Relations
  Workers on this job have supervisors who back up their workers with management.

• Responsibility
  Workers on this job make decisions on their own.

• Security
  Workers on this job have steady employment.

• Autonomy
  Workers on this job plan their work with little supervision.

• Support-Mean Extent
  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Social Status
  Workers on this job are looked up to by others in their company and their community.

• Achievement-Mean Extent
  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

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