Plan, direct, or coordinate compensation and benefits activities and staff of an organization.
tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values
Tasks
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Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
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Contract with vendors to provide employee services, such as food services, transportation, or relocation service.
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Prepare personnel forecasts to project employment needs.
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Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
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Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
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Prepare budgets for personnel operations.
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Conduct exit interviews to identify reasons for employee termination.
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Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
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Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.
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Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
Job Zone
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Name: Job Zone Three: Medium Preparation Needed
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Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
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Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
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Job training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
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Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents.
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Svp range: (6.0 to < 7.0)
Knowledge
Browse Knowledge-
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. -
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. -
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. -
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. -
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. -
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. -
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. -
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. -
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Skills
Browse Skills-
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. -
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -
Speaking
Talking to others to convey information effectively. -
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job. -
Time Management
Managing one's own time and the time of others. -
Reading Comprehension
Understanding written sentences and paragraphs in work related documents. -
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do. -
Coordination
Adjusting actions in relation to others' actions. -
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. -
Instructing
Teaching others how to do something.
Abilities
Browse Abilities-
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. -
Written Comprehension
The ability to read and understand information and ideas presented in writing. -
Oral Expression
The ability to communicate information and ideas in speaking so others will understand. -
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. -
Written Expression
The ability to communicate information and ideas in writing so others will understand. -
Near Vision
The ability to see details at close range (within a few feet of the observer). -
Speech Clarity
The ability to speak clearly so others can understand you. -
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. -
Speech Recognition
The ability to identify and understand the speech of another person. -
Category Flexibility
The ability to generate or use different sets of rules for combining or grouping things in different ways.
Work Activities
Browse Work Activities-
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. -
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. -
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. -
Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job. -
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. -
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. -
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. -
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. -
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. -
Analyzing Data or Information
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Work Context
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Telephone
How often do you have telephone conversations in this job? -
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? -
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions? -
Electronic Mail
How often do you use electronic mail in this job? -
Work With Work Group or Team
How important is it to work with others in a group or team in this job? -
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job? -
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job? -
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer? -
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? -
Spend Time Sitting
How much does this job require sitting?
Interests
Browse Interests-
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. -
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. -
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. -
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. -
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. -
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Styles
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Integrity
Job requires being honest and ethical. -
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations. -
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. -
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. -
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. -
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks. -
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace. -
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction. -
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations. -
Initiative
Job requires a willingness to take on responsibilities and challenges.
Work Values
Browse Work Values-
Working Conditions
Workers on this job have good working conditions. -
Ability Utilization
Workers on this job make use of their individual abilities. -
Authority
Workers on this job give directions and instructions to others. -
Autonomy
Workers on this job plan their work with little supervision. -
Activity
Workers on this job are busy all the time. -
Security
Workers on this job have steady employment. -
Responsibility
Workers on this job make decisions on their own. -
Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. -
Social Service
Workers on this job have work where they do things for other people. -
Company Policies and Practices
Workers on this job are treated fairly by the company.

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