Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist single parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers on how to deal with problem children.
tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values
Tasks
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Serve on policymaking committees, assist in community development, and assist client groups by lobbying for solutions to problems.
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Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
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Conduct social research.
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Determine clients' eligibility for financial assistance.
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Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
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Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
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Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
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Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
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Recommend temporary foster care and advise foster or adoptive parents.
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Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
Job Zone
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Name: Job Zone Five: Extensive Preparation Needed
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Experience: Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
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Education: A bachelor's degree is the minimum formal education required for these occupations. However, many also require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
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Job training: Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
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Examples: These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, aerospace engineers, physicists, school psychologists, and surgeons.
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Svp range: (8.0 and above)
Knowledge
Browse Knowledge-
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. -
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. -
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins. -
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. -
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. -
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. -
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. -
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. -
Philosophy and Theology
Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Skills
Browse Skills-
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do. -
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -
Speaking
Talking to others to convey information effectively. -
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. -
Service Orientation
Actively looking for ways to help people. -
Reading Comprehension
Understanding written sentences and paragraphs in work related documents. -
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. -
Writing
Communicating effectively in writing as appropriate for the needs of the audience. -
Coordination
Adjusting actions in relation to others' actions. -
Instructing
Teaching others how to do something.
Abilities
Browse Abilities-
Oral Expression
The ability to communicate information and ideas in speaking so others will understand. -
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. -
Speech Recognition
The ability to identify and understand the speech of another person. -
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. -
Written Expression
The ability to communicate information and ideas in writing so others will understand. -
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. -
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). -
Near Vision
The ability to see details at close range (within a few feet of the observer). -
Written Comprehension
The ability to read and understand information and ideas presented in writing. -
Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Work Activities
Browse Work Activities-
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. -
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. -
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work. -
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. -
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. -
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. -
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. -
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. -
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. -
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Work Context
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Telephone
How often do you have telephone conversations in this job? -
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job? -
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? -
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer? -
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? -
Deal With External Customers
How important is it to work with external customers or the public in this job? -
Work With Work Group or Team
How important is it to work with others in a group or team in this job? -
Letters and Memos
How often does the job require written letters and memos? -
Impact of Decisions on Co-workers or Company Results
How do the decisions an employee makes impact the results of co-workers, clients or the company? -
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
Interests
Browse Interests-
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. -
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. -
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. -
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. -
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. -
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Styles
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Integrity
Job requires being honest and ethical. -
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. -
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations. -
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. -
Self Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. -
Initiative
Job requires a willingness to take on responsibilities and challenges. -
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations. -
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace. -
Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job. -
Persistence
Job requires persistence in the face of obstacles.
Work Values
Browse Work Values-
Social Service
Workers on this job have work where they do things for other people. -
Activity
Workers on this job are busy all the time. -
Autonomy
Workers on this job plan their work with little supervision. -
Achievement
Workers on this job get a feeling of accomplishment. -
Security
Workers on this job have steady employment. -
Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. -
Ability Utilization
Workers on this job make use of their individual abilities. -
Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. -
Variety
Workers on this job have something different to do every day. -
Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management.

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