Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
tasks jobzones knowledge skills abilities work_activities work_context interests work_styles work_values
Tasks
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Direct and coordinate activities between the United States Government and foreign entities in order to provide information and promote international interests and harmony.
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Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.
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Represent organizations and promote their objectives at official functions, or delegate representatives to do so.
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Conduct or direct investigations or hearings to resolve complaints and violations of laws, or testify at such hearings.
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Organize and approve promotional campaigns.
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Deliver speeches, write articles, and present information at meetings or conventions in order to promote services, exchange ideas, and accomplish objectives.
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Attend and participate in meetings of municipal councils and council committees.
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Direct and conduct studies and research on issues affecting areas of responsibility.
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Direct non-merchandising departments such as advertising, purchasing, credit, and accounting.
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Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.
Job Zone
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Name: Job Zone Five: Extensive Preparation Needed
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Experience: Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
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Education: A bachelor's degree is the minimum formal education required for these occupations. However, many also require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
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Job training: Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
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Examples: These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, aerospace engineers, physicists, school psychologists, and surgeons.
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Svp range: (8.0 and above)
Knowledge
Browse Knowledge-
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. -
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. -
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. -
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. -
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. -
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. -
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. -
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. -
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. -
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Skills
Browse Skills-
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one. -
Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures. -
Coordination
Adjusting actions in relation to others' actions. -
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. -
Negotiation
Bringing others together and trying to reconcile differences. -
Time Management
Managing one's own time and the time of others. -
Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. -
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. -
Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
Abilities
Browse Abilities-
Speech Clarity
The ability to speak clearly so others can understand you. -
Written Comprehension
The ability to read and understand information and ideas presented in writing. -
Oral Expression
The ability to communicate information and ideas in speaking so others will understand. -
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. -
Written Expression
The ability to communicate information and ideas in writing so others will understand. -
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. -
Fluency of Ideas
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). -
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. -
Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. -
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Work Activities
Browse Work Activities-
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. -
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time. -
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems. -
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. -
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. -
Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money. -
Developing Objectives and Strategies
Establishing long-range objectives and specifying the strategies and actions to achieve them. -
Provide Consultation and Advice to Others
Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. -
Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks. -
Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Work Context
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Telephone
How often do you have telephone conversations in this job? -
Electronic Mail
How often do you use electronic mail in this job? -
Face-to-Face Discussions
How often do you have to have face-to-face discussions with individuals or teams in this job? -
Impact of Decisions on Co-workers or Company Results
How do the decisions an employee makes impact the results of co-workers, clients or the company? -
Frequency of Decision Making
How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? -
Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job? -
Freedom to Make Decisions
How much decision making freedom, without supervision, does the job offer? -
Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? -
Letters and Memos
How often does the job require written letters and memos? -
Structured versus Unstructured Work
To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Interests
Browse Interests-
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. -
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. -
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. -
Investigative
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. -
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. -
Artistic
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Styles
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Integrity
Job requires being honest and ethical. -
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction. -
Initiative
Job requires a willingness to take on responsibilities and challenges. -
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high stress situations. -
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations. -
Achievement/Effort
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. -
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. -
Persistence
Job requires persistence in the face of obstacles. -
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace. -
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Work Values
Browse Work Values-
Authority
Workers on this job give directions and instructions to others. -
Working Conditions
Workers on this job have good working conditions. -
Autonomy
Workers on this job plan their work with little supervision. -
Activity
Workers on this job are busy all the time. -
Responsibility
Workers on this job make decisions on their own. -
Compensation
Workers on this job are paid well in comparison with other workers. -
Social Status
Workers on this job are looked up to by others in their company and their community. -
Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. -
Ability Utilization
Workers on this job make use of their individual abilities. -
Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

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