Knowledge of Customer and Personal Service

Browse Knowledge of Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Importence	Level	Title
98%	85%	Flight Attendants
96%	71%	Slot Key Persons
96%	88%	Concierges
96%	90%	Sales Agents, Securities and Commodities
95%	74%	Interviewers, Except Eligibility and Loan
95%	76%	Lodging Managers
95%	72%	Tellers
94%	81%	Park Naturalists
94%	77%	Opticians, Dispensing
93%	57%	Skin Care Specialists
93%	74%	New Accounts Clerks
92%	85%	Funeral Directors
92%	70%	Reservation and Transportation Ticket Agents and Travel Clerks
92%	90%	Respiratory Therapists
91%	78%	Gaming Supervisors
91%	82%	Sales Engineers
90%	78%	Computer Security Specialists
90%	78%	Cooks, Private Household
90%	75%	Customer Service Representatives
90%	73%	Hotel, Motel, and Resort Desk Clerks
90%	83%	Loan Counselors
90%	81%	Orthotists and Prosthetists
90%	79%	Gaming and Sports Book Writers and Runners
90%	80%	Gaming Managers
90%	79%	Computer, Automated Teller, and Office Machine Repairers
90%	78%	Orthodontists
90%	74%	Program Directors
90%	79%	Telephone Operators
90%	76%	Medical and Health Services Managers
90%	65%	Waiters and Waitresses