Work Conditions: Receptionists & Information Clerks

Receptionists who greet customers and visitors usually work in areas that are highly visible and designed and furnished to make a good impression. Most work stations are clean, well lighted, and relatively quiet. The work performed by some receptionists and information clerks may be tiring, repetitious, and stressful as many receptionists spend all day answering continuously ringing telephones and sometimes encounter difficult or irate callers. The work environment, however, may be very friendly and motivating for individuals who enjoy greeting customers face to face and making them feel comfortable.