Employers prefer applicants with a high school diploma or its equivalent or a mix of education and related experience. Most employers prefer workers who are computer literate and have a working knowledge of word-processing and spreadsheet software.
Most order clerks are trained on the job under the close supervision of more experienced employees. Proficiency with computer software is becoming increasingly important because most orders are being filed electronically. By taking on more duties, ambitious order clerks can receive higher pay or become eligible for advancement opportunities. Some use their experience as an order clerk to move into sales positions.