Salary, Wages, Pay: Information and Record Clerks


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Earnings vary widely by occupation and experience. Annual earnings in 2002 ranged from less than $13,020 for the lowest-paid 10 percent of hotel clerks to more than $53,410 for the top 10 percent of brokerage clerks. Salaries of human resource assistants tend to be higher than for other information and record clerks, while hotel, motel, and resort desk clerks tend to earn quite a bit less, as the following tabulation of median annual earnings shows:

Brokerage clerks $33,210
Eligibility interviewers, government programs 31,010
Human resource assistants, except payroll and timekeeping 30,410
Loan interviewers and clerks 27,830
Court, municipal, and license clerks 27,300
Credit authorizers, checkers, and clerks 26,690
Customer service representatives 26,240
Correspondence clerks 25,960
Reservation and transportation ticket agents and travel clerks 25,350
New-account clerks 25,200
Order clerks 24,810
Interviewers, except eligibility and loan 21,690
Receptionists and information clerks 21,150
File clerks 20,020
Library assistants, clerical 19,450
Hotel, motel, and resort desk clerks 17,370

Earnings of hotel and motel desk clerks also vary considerably, depending on the location, size, and type of establishment in which they work. For example, clerks at large luxury hotels and at those located in metropolitan and resort areas generally are paid more than clerks at less exclusive or “budget” establishments and than those working at hotels and motels in less populated areas.

In 2003, the Federal Government typically paid salaries ranging from $19,898 to $23,555 a year to beginning receptionists with a high school diploma or 6 months of experience. The average annual salary for all receptionists employed by the Federal Government was about $25,704 in 2003.

In addition to their hourly wage, full-time information and record clerks who work evenings, nights, weekends, or holidays may receive shift differential pay. Some employers offer educational assistance to their employees. Reservation and transportation ticket agents and travel clerks receive free or reduced fares for travel on their company’s carriers for themselves, their immediate families, and, in some companies, friends.








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