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Employment: Information and Record Clerks
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Information and record clerks held 5.1 million jobs in 2002. The following tabulation shows employment for the individual occupations:
Customer service representatives
1,894,000
Receptionists and information clerks
1,100,000
Order clerks
330,000
File clerks
265,000
Interviewers, except eligibility and loan
193,000
Hotel, motel, and resort desk clerks
178,000
Reservation and transportation ticket agents and travel clerks
177,000
Human resource assistants, except payroll and timekeeping
174,000
Loan interviewers and clerks
170,000
Library assistants, clerical
120,000
Court, municipal, and license clerks
106,000
New account clerks
99,000
Eligibility interviewers, government programs
94,000
Credit authorizers, checkers, and clerks
80,000
Brokerage clerks
78,000
Correspondence clerks
33,000
Although information and record clerks are found in a variety of industries, employment is concentrated in health services; finance, insurance, and real estate; transportation, communications, and utilities; and business services.
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