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Job Title: Customer Service Representative Company Name: Standard Publishing Job Location: Chicago, IL
If It's Time To Edit Your Career Path, Set Your Sights On A Higher Standard!
Standard Publishing doesn't know the meaning of limits when it comes to growth-personal or professional. We've raised our business to a higher level in the past 3 years, averaging annual sales increases of more than 35%. As our business continues to escalate, we need to expand our professional Customer Service team.
Customer Service Representatives report to the District Operations Manager in our central sales office. These individuals interact extensively with our customers and are responsible for ultimate customer satisfaction. Timely, accurate responses to all customer inquiries about products, order processing, billing, inventory status, and delivery are a definite must in this key role. CSRs must be able to gather information via telephone, be diligent in data entry, and manage complex order processing through our various distribution centers nationwide. Those who do will find unlimited promotion opportunities in all sales and distribution channels.
Requirements for this position include an Associate's degree or equivalent customer service experience; inventory or distribution management background; strong interpersonal communication and problem-solving skills; computer/data entry proficiency; and a high level of personal responsibility and self-motivation. A positive, can-do attitude is a must.
As a publishing industry leader, we are able to offer our employees an excellent salary package, clearly defined goals and bonus incentives, fully paid medical and life insurance, plus additional benefit options which can be customized to meet individual employee needs. No relocation assistance for this position.
We are an Equal Opportunity Employer and do not discriminate in our hiring practices according to race, religion, sex, age, disability, veteran status or any other protected category. Our offices are modern, clean, non-smoking facilities. A pre-employment drug screen is mandatory.
For consideration for this position, please send your resume to:
Standard Publishing
District Operations Manager
Street Address
City, State, Zip
FAX: 123-456-7890
E-mail address: dom@stanpub.com (ASCII text files only, please)
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